Warranty

Lucia warrants that all of Lucia design bracelets are of merchantable quality and free from material or workmanship defects. We handpicked top quality gemstones and 925 sterling silver for each of our pieces to make sure customers receive a perfect one. 


We offer a one-year warranty which covers stretchy string replacement. Warranty expiration date is one year after the date listed on the certificate of authenticity card which will be given per purchase. Unfortunately, certificates of authenticity cannot be replaced.


Please keep your invoice or receipt as proof of purchase, in order to make any claims regarding the warranty or similar.


This warranty does not cover lost or stolen items or defects or damage due to normal wear and tear or caused by accident, abuse, misuse, misapplication, modification, attempted repair, negligence after purchase, and/or failure to follow the product’s Use & Care. 


Do not expose Lucia Products to harsh chemicals or environments, as they can alter the appearance of the Product. These include, but are not limited to, liquid silver polish, pools, hot tubs, and spas. Please refer to the Product Use & Care instructions for additional information. 

 

Sincerely,

Lucia